Workforce Management Blog

TimeTECH knows that we have one of the world’s best time and attendance systems on the market.  We strive to always stay on top.  Our fully customizable solutions are saving companies thousands of dollars in operational costs each year!
Offering one of the best customized solutions is only the first step!  We pride ourselves for our support department.

TimeTECH has a dedicated team of support staff with an average of over 10 years of experience to help address any issues or questions you may have about our time and attendance system. TimeTECH offers optional support packages once your time and attendance system goes live.

Our support packages include:

Software Support:
• Guaranteed 1 Hour telephone response during business hours
• Unlimited toll free support 
• Help desk manned by Timekeeper Certified support staff with an average of 10 years experience
• Bilingual support 
• Dial-in diagnostics
• Version updates
• On-site visits when necessary
• Remote assistance to save you time
• Maintenance of historical information on every call 
• Email service for programming changes 
• Custom online account with personal user login to access important TimeTECH documents anywhere

Hardware Support:

• Site support when necessary
• All parts and labour included

The support staff at TimeTECH assisted me when I required technical support.  Their professionalism, service, and the fact that they were easy to reach has made my experiences with TimeTECH extremely positive.
SnF Management

One headache (out of many!) in HR is the absence planning process, especially at medium to large sized organizations. Spreadsheets is the most common way companies are tracking and planning employee absences which can be very frustrating, confusing and most of all, time consuming. 

TimeTECH’s Absence Planning Module can automate this process and manage your employee’s absences.

APM (Absence Planning Module) is a powerful planning tool that gives supervisors and department heads a complete picture of employee absences. It helps them to evaluate how personal entitlement to time off can be balanced against future operational needs. In terms of operational needs, the module supports defining “Coverage Groups”: Any group of employees can be defined as Coverage Groups e.g. a department, team or even people (from separate departments) with a certain field of expertise. Individual employees can be associated with multiple Coverage Groups. Thus, intelligently decide whether to approve, decline or offer alternative dates.
 
Some benefits of using Absence Planning Module:

• Managers see the “entire picture” before they approve/decline a scheduled absence. No more “last minute surprises”!  
• Integration with Absence Tracking and Benefit Accruals allows real forecasting based on actual corporate policies and the employee’s seniority (if applied).
• Integration with TimeKeeper ensures no unnecessary duplication of data. 
• Easy to Use
• Straight-forward “Drag & Drop” schedule interface
• Coverage and negative balance alerts pop-up dynamically

The Absence Planning Module is one of many modules TimeTECH can implement when automating your workforce management/time and attendance practices.

Chicago was definitely a great place for the 2008 SHRM conference. Mark Patte, Paolo Gilfillan, James Edwards and I definitely had a great time seeing the Chicago sites.A few great sites we saw:

• Ambassador East Hotel – The hotel that we stayed at during the trip.  This hotel was used in a 1959 Alfred Hitchcock movie called North by Northwest.
• The Pump Room – A beautiful 5 star restaurant and lounge located inside the Ambassador East Hotel.  Great live music and atmosphere.
• Jake Melnick’s Corner Tap – Home of the world’s hottest chicken wings. (I managed to eat 7 before I had to ring the bell and give up.  Not even a pint of milk and bowl of ice cream could help!) Mark tried one wing and looked like the temperature went up 150 Degrees in a split second!
• McCormick and Schmitz – The best seafood in Chicago.
• Gibsons Steakhouse – A highly recommended steakhouse.  Was by far the best steak we have ever eaten in our entire life!  Thanks Kevin for your hospitality.
• Edwardos – The best pizza ever! (Classic Chicago deep dish pizza)

The SHRM Conference was definitely a great success! TimeTECH listened to all of the SHRM delegate’s needs and concerns relating to time and attendance / workforce management. 

There are many opportunities for TimeTECH to help these organizations ease their HR / Payroll headaches by automating their current practices.We really enjoyed ourselves in Chicago and can’t wait for 2009’s SHRM conference in New Orleans. 

See you in New Orleans in 09!

How many spreadsheets is your organization using to track your employee’s time and attendance?

Have I got your attention yet?

Studies show that by integrating a time and attendance solution, you can save up to 10% or higher on your annual payroll by reducing human error, eliminating buddy punching and wasted time spent manually entering employee hours.

The entire process from the moment an employee walks in the door to calculating pay rules, to exporting all the data to payroll can be automated.  Seamlessly integrating optional modules such as scheduling, absence planning, labour costing, and even a way for employees to clock in from home will ease your current processes saving your company time and operational costs.

TimeTECH will be at the SHRM conference and tradeshow this weekend in Chicago. 

Visit the TimeTECH booth #5245 and find out how TimeTECH can save your company thousands of dollars in operational costs.

Show Hours:

Sunday, June 22 4:00 pm – 7:00 pm Monday, June 23 9:30 am – 4:00 pm Tuesday, June 24 9:30 am – 2:00 pm

For more information the SHRM conference and tradeshow download the brochure below:

• Download Conference Brochure