Accelerate™ is TimeTECH‘s proven implementation methodology that has been specifically designed to bring a structured, reliable approach to implementing TimeTECH’s workforce management solution.

 

Accelerate™ has been developed and refined over years of successfully implementing TimeTECH’s suite of products. The objective of Accelerate™ is to ensure the fastest and greatest return on your investment.

 

Accelerate™ is designed to shorten implementation cycles, deliver high end user adoption rates, focus on optimizing business process and is built on proven best practices. This approach brings the greatest ROI as quickly as possible.

 

Plan:

 

The plan phase brings alignment and provides clarity on overall project goals and success criteria. This phase also prepares the customer to effectively participate in the project.

 

Design:

 

TimeTech’s unique design process is focused on optimizing the customer’s business processes. This is achieved by:

 

Designing best practice workflow that leverages the capabilities of the TimeTECH system. TimeTECH Implementation Consultants use industry and workforce management expertise to design the most efficient workforce management process for your organization. This is a key exercise to ensure maximum value creation for customers. Through effective workflow design sessions an effective role based training plan is created to ensure high end user adoption rates of the workforce management solution.

 

Detailed examination of policies and rules are captured and incorporated into a configuration design to ensure system calculations are programmed accurately to provide maximum automation and accuracy.

 

This comprehensive approach to solution design ensures the customer is well positioned to implement the most effective workforce management processes for their business.

 

Build:

 

Leveraging the robust design process the TimeTECH build process becomes extremely efficient. The configuration of the solution is completed using certified accredited system consultants.

 

Test:

 

The Accelerate methodology utilizes a comprehensive testing strategy. Unit, integration and user acceptance testing is supported by test cases developed during the design phase. This approach ensures that by the time parallel testing is conducted, the system performs as expected.

 

Deploy:

 

A well defined deployment strategy is executed to ensure the move to the production environment is executed successfully. Once live, TimeTECH’s Customer Care organization is introduced as the primary point of contact for ongoing support.