Workforce Management Blog

Synerion North America Inc. acquires ITR Systems Division

Synerion becomes the largest Canadian mid-market provider of WFM solutions following the acquisition of ITR Systems Division.

Dec 15^th, 2011, Mississauga, ON – A veteran in the WFM industry, Synerion announced this week their acquisition of the assets of the  ITR Systems Division.  Combined, the merger will create a company with more than 65 years’ experience and 20,000 customers worldwide, in a wide array of industries. The merger of the ITR division with Synerion means more effective, efficient and superior solutions for Synerion’s and ITR’s clients.

About Synerion

Tracking more than four million employees in various industries, Synerion provides comprehensive Workforce Management (WFM) software solutions and services that enable organizations to effectively optimize their most valuable asset – human resources. Using cutting edge technology and industry best practices, Synerion’s WFM Suite offers organizations a set of integrated tools for the measurable management of workforce performance. The solutions help companies meet organizational goals and maximize business performance.

About ITR

Established in 1965, ITR is the largest privately owned Canadian provider of workforce management systems, with more than 45 years of experience. With offices across Canada, ITR delivers exceptional, scalable solutions and responsive customer service. ITR’s Systems Division develops, implements and supports innovative software that helps organizations of any size and in any industry manage all aspects of their workforce including: time and attendance; employee and job scheduling; accruals; labour allocation; and time and labour reporting.  Tracy Parzych CEO of ITR believes that Synerion will be able to nurture and grow the ITR System Division.  She added, “The merger will enable the software to become even stronger and bring new opportunities to the employees”.

Ernie Pozzobon, President and CEO of Synerion North America, says this merger will provide expanded capabilities, and better levels of customer support.

“Synerion is excited about the possibilities and opportunities that will stem from the acquisition of ITR’s division and looks forward to creating many new and innovative releases in the human resources software arena in the future.”

“Moreover,” Pozzobon said, “the products and consulting services that Synerion delivers, combined with the complimentary products with which the company integrates, will create synergistic value. Customers will feel this synergy and ultimately receive a higher return on their investment.”

To learn more about Synerion, visit www.synerionwfm.com.

If you’ve worked longer than a day in your life you most likely know the value of quality training. Whether you HAD the quality training and felt confident and content in your working environment, or you WISH you had it and were mostly dissatisfied with your work experience – everyone knows the importance of quality training.

So why is quality training such a big deal?

What organizations may not realize is that training affects both managers and employees.

From the management point of view, they want a healthy, productive, quality employee, and so they should be willing to do whatever it takes so they can achieve the positive end result.

Now, let’s take a look from the standpoint of the employee. While managers want a quality employee, employees want to feel that they are a competent and valuable part of the team. So how do employees become recognized and appreciated within their organization – by striving to become the productive, quality worker that managers are looking for.

So now that we know we have both parties on board with training, how do you make this happen?

• TRAIN, TRAIN, TRAIN until they get it
• INVEST time, money, resources…whatever it takes to get the job done properly
• MOTIVATE them on a consistent basis

Only good things can come from investing the right time, money and resources towards quality training. A well trained employee will develop a positive attitude toward their work; their success leads them to develop a stronger work ethic. In turn, they will also develop team spirit and leadership skills that transform the workplace. As a result you will get a more productive workforce, with employees that will represent your company well.

This is the epitome of a healthy and thriving workplace, and who wouldn’t want that for their organization?

But here’s what you DON’T want…

You don’t want to see a once zealous and hard-working employee become frustrated because they were not trained adequately…this will only lead to a drop in their morale and motivation, which leads to less productivity and loyalty to the company.

Think about what kind of employees and the type of working environment you want for your organization. Wouldn’t all managers want the best for their employees and company? Make the right choice and choose quality training for a healthy and productive workplace.